Floor Solutions, LLC Privacy Policy
Effective Date: July 15, 2026
Floor Solutions, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information and outlines your rights under applicable law.
Scope of This Privacy Policy
This Privacy Policy applies to information we collect on this Website, in email, text, and other electronic communications between you and this Website, and through forms, inquiries, and other interactions with our services. This Privacy Policy does not apply to information collected offline, through means other than this Website, or by third parties, including through applications, content, or advertising that may link to or be accessible from this Website.
By accessing or using this Website, you acknowledge and agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide: name, email address, phone number, address or project location, and project details submitted through forms or inquiries (for example, when you request an estimate or contact us about flooring services).
B. Automatically Collected Information: IP address, browser type and device information, and website usage data (pages visited, time spent, referring URLs).
C. Sensitive Personal Information: We do not intentionally collect sensitive personal information unless voluntarily provided by you, reasonably necessary to provide services, or required by applicable law.
D. Business-to-Business Information: Some information collected through our website relates to representatives of businesses or organizations rather than individual consumers. Certain privacy laws may treat business contact information differently from consumer personal information.
E. Categories of Personal Information Collected: Depending on your interactions with our website, the categories of personal information described above may include identifiers (such as name, email address, and phone number); commercial information (such as project details and service inquiries); internet or network activity (such as IP address and browsing activity); and professional information (such as business affiliation).
2. How We Use Personal Information
We use personal information to: provide estimates and services, communicate with you regarding inquiries, analyze interest in our services, improve website functionality and performance, prevent fraud and ensure security, and comply with legal and regulatory obligations.
3. Legal Basis for Processing
We collect and use personal information on a notice-and-choice basis as permitted under applicable United States federal and state law. Where applicable law requires consent for a specific processing activity (for example, certain advertising cookies), we obtain that consent as required.
4. Disclosure of Personal Information
We do not sell personal information as defined under applicable privacy laws. We also do not share personal information for cross-context behavioral advertising. We may disclose personal information for legitimate business purposes, including analytics, operational support, and legal compliance, to: employees and internal personnel; contractors and subcontractors performing services (such as flooring installation and related work); third-party service providers (for example, customer-relationship-management and analytics providers); and legal authorities where required by law.
We take reasonable steps to require service providers that handle personal information on our behalf to protect that information and to use it only for the purposes for which it was disclosed.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure proper website functionality, analyze website traffic, and improve user experience. Please refer to our Cookie Policy for details on the categories of cookies and third-party tools used.
Do Not Track: Some browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to these signals, we do not currently respond to Do Not Track browser settings.
6. Data Processing Location
Personal information may be processed in the United States and other locations where our service providers operate. We require service providers to handle personal information in accordance with applicable privacy and security requirements.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Your Privacy Rights
Subject to applicable law, you may have the right to access, correct, delete, or request information about how your personal information has been used, and to opt out of certain data practices where applicable. You may have the right to opt out of certain profiling activities or processing of personal information used for targeted purposes, where applicable under law. Additional rights that apply based on your state of residence are described below.
11.1 Oregon Residents
Oregon residents may have rights under the Oregon Consumer Privacy Act, including rights to access, correct, delete, and obtain a copy of personal information maintained by us, as well as rights to opt out of certain processing activities, including targeted advertising or certain disclosures of personal information where applicable. Requests may be submitted using the contact information provided below. The categories of personal data we collect, the purposes for collection, the categories of sources, and categories of third parties receiving personal data are described above.
11.2 Washington Residents
Washington residents may have rights under applicable Washington privacy laws, such as the Washington Consumer Protection Act, and other applicable consumer privacy protections. We do not intentionally collect consumer health data. Washington also maintains a data-breach notification law that applies to us.
11.3 Residents of Other States
Depending on your state of residence, additional rights may apply. Nothing in this Privacy Policy is intended to limit or waive any rights that may not be waived under applicable law.
12. Exercising Your Rights
To exercise your rights, please contact us at info@floorsol.com with the subject line “Privacy Request.” We may require you to verify your identity before processing your request and will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights. We may deny requests where permitted by applicable law, including where we are unable to verify your identity or where an exception applies.
13. Appeals Process
If we decline to act on your request and applicable law provides a right to appeal, you may appeal by contacting us at info@floorsol.com with the subject line “Privacy Request Appeal.”
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
15. Contact Information
Floor Solutions, LLC Email: info@floorsol.com
Phone: (503) 295-2070
Address: 4488 NW Yeon Ave, Portland, OR 97210